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What Governs Your Account on Hibaji

Your use of Hibaji — including deposits via bKash, Nagad, or Rocket, account access, and participation in any game or market — is subject to the terms set out here.

Account Terms ApplyLocal Law Governs EligibilitybKash, Nagad, Rocket CoveredContact Us to Request Changes
Hibaji What Governs Your Account on Hibaji
POLICY CONTACT PATHS

Reach Us About Legal or Account Matters

If you have a question about these terms, want to request a change to your account data, or need to report a concern, our support team handles these directly. We do not outsource legal or account queries — you speak to us. Response times vary by channel, so pick the one that suits the urgency.

Team online

Live Chat

Available through the Hibaji site when you are logged in. Handled by our support team and suited for account-specific questions about your terms or access status.

Email Support

Send detailed legal or policy queries to our support email listed in your account dashboard. We aim to respond within one working day.

Account Dashboard

Many account changes — linked wallet numbers, registered details, communication preferences — can be requested directly from your account settings page.

DATA AND ACCOUNT SECURITY

How We Handle Your Information

We collect account data — your name, contact details, and payment method identifiers such as your bKash or Nagad number — to operate your account and process transactions. We do not sell this data. We retain it as long as your account is active and for a period after closure as required by applicable law. You can request a copy of the data we hold on you, or ask us to delete it, by contacting support with your account reference number. Requests are reviewed and actioned within a reasonable timeframe.

Data Retention

We keep your account data for the duration your account is open and for a legally required period after closure. You may request deletion at any time through our support team.

Account Security

Your account is protected by password and OTP verification tied to your registered mobile number. Never share your OTP with anyone, including anyone claiming to be Hibaji support.

Cookie Use

We use cookies to keep your session active and remember your login state. No third-party advertising cookies are placed without disclosure in our cookie notice.

Your Rights

You have the right to access, correct, or request deletion of your personal data. Contact support with your account ID and we will process your request and confirm in writing.

Legal Questions We Get Asked Most

Quick answers to the questions our account holders raise most often about terms, data, eligibility, and account rights.

Access depends on your local law and whether your region is supported. Check your eligibility before opening an account. We do not confirm access for every district.

bKash, Nagad, and Rocket are the local payment methods we support. All three are covered under the payment terms in this policy. Bank transfer may also be available in some regions.

Contact our support team with your registered account email and account ID. We will retrieve and send you a summary of the data we hold, usually within a few working days.

Yes. Submit a deletion request through support with your account reference. We will process it and confirm. Some data may be retained for a legally required period even after deletion.

Raise it with our support team first. Provide your account ID, the transaction date, and the payment method used — bKash, Nagad, or Rocket. We review and respond with findings within a reasonable time.

We update these terms when our services change. We notify you via your registered account or the contact details on file. Using the platform after an update signals your acceptance of the revised terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.